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Dear David, I just wanted to let you know what a pleasure it was shopping for my new Steinway at your store, and how thrilled I am with the beautiful instrument I now own. You were extremely helpful and gracious through my several visits to play various instruments, and you answered my questions thoroughly without pressuring me to buy. I also appreciate how you helped work with my brother, Jim Andrews, as well as your prompt delivery of the piano. We've had excellent service from both Vernon StufLeben and Craig Waldrop in our home, and I look forward to many years of working with them to maintain this gorgeous instrument. I cannot express the pleasure I experience every day from owning and playing an incredible piano. I could not be more pleased with the instrument your company makes, and the service you provide. Needless to say, I will send you any friend or colleague who is serious about owning an excellent piano. I might add that it was very helpful to me to hear nothing but raves from Amy Kaiser, David & Miran Halen and Henry Palkes about how you worked with them in the recent past. Thank you so much. Sincerely yours Gail
Hintz |